CarMax Grand Opens First Store In New York State

Mar 13, 2014

Company Celebrates Rochester store with “Road Rally” for Charity Event

RICHMOND, Va. (March 13, 2014) – CarMax, Inc., (NYSE: KMX), the nation’s largest retailer of used cars, officially opened its first store in Rochester, N.Y. today. The store, located at 3600 West Henrietta Road , is the company’s first store in New York state, and will stock more than 250 used vehicles of nearly every make and model.

“We are excited that our growth has allowed us to introduce the unique CarMax concept to car shoppers in New York state,” said Tom Folliard, president and CEO of CarMax. “Our team is ready to help Rochester-area residents find their perfect vehicle.”

Local dignitaries and CarMax associates attended a grand opening event at the new location today. The event included a “Road Rally” for charity featuring local television personalities competing in contests, including a game of driving skill. CarMax donated $1,000 to each participant’s charity, and the winner’s charity received an additional $1,000.

The CarMax Rochester Road Rally participants and their charities of choice included WHEC meteorologist Josh Nichols driving for theUniversity of Rochester Medical Center; WROC sports director John Kucko for Court Appointed Special Advocates (CASA) of Rochester/Monroe County; and WHAM and FOX Rochester sports director Mike Catalana driving for Holy Childhood.

The CarMax Foundation, which supports the communities where CarMax associates live and work, provided a $10,000 grant to Rochester Childfirst Network’s Summer STEM Discovery Project. This grant came at the recommendation of local CarMax associates. The CarMax Foundation has granted more than $19 million on behalf of associates across the country since 2003. CarMax is also proud to partner with the Rochester Lilac Festival and Rochester Red Wings.

CarMax opened its first store in Richmond, Va., 20 years ago after the company surveyed thousands of consumers to find out what they liked and disliked about car shopping. CarMax was designed according to the survey responses, giving consumers what they asked for:

Low Prices

  • No hassles, no haggling on all four parts of the car purchase:
  • The price of the vehicle, which is posted clearly on the car and on carmax.com
  • An optional extended service plan so consumers can choose the plan that’s right for them
  • Financing, with all options displayed on a computer for the consumer to review
  • The “trade-in,” a written offer good for seven days whether or not the customer buys a car from CarMax

Broad Selection
  • Nearly every make and model (both domestic and imported used vehicles)
  • Used vehicles that are generally one to six years old with fewer than 60,000 miles
  • More than 35,000 vehicles online at carmax.com
  • Transfer most used cars to the store nearest you (fee may apply)

Commitment to Quality

  • CarMax Quality Certified means selecting the best cars to renew and protect by:
  • Careful evaluation – only one in three cars we evaluate has the quality necessary to become a CarMax car
  • Investing time and money so you don’t have to – every CarMax used car undergoes a rigorous 125+ point inspection
  • Providing a 30 Day Limited Warranty (60-Day in Conn., 90-Day in Mass., 90-Day in N.Y.) and 5-Day Money-Back Guarantee

Rochester-area residents also can preview CarMax vehicles by logging onto www.carmax.com. The website features actual prices and photos of thousands of CarMax vehicles available nationwide. Prospective car buyers can have a used vehicle transferred from any CarMax location to the New York location (fee may apply). CarMax is sharing photos and videos from today’s event on the company Facebook page and through Twitter.

About CarMax

CarMax, a member of the FORTUNE 500 and the S&P 500, and one of the FORTUNE 2014 “100 Best Companies to Work For,” is the nation’s largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 132 stores in 65 markets. The consumer offer features low, no haggle prices, a broad selection of CarMax Quality Certified used cars, and superior customer service. During the 12 months ending February 28, 2013, the company retailed 447,728 used cars and sold 324,779 wholesale vehicles at our in-store auctions. For more information, access the CarMax website at www.carmax.com.

Media Contacts

Michelle Ellwood, CarMax Public Relations, (804) 747-0422 ext. 4139
Twitter: @CarMax
Facebook: facebook.com/CarMax