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Contacting the Home Office:

  • Write:
    • CarMax Home Office
      12800 Tuckahoe Creek Parkway
      Richmond, VA 23238
      Attn: Investor Relations
  • Call:
    • (804) 747-0422, ext. 7865

Contacting Our Transfer Agent:

Contact our transfer agent for questions regarding your stock certificates, including changes of address, name or ownership; lost certificates; or to consolidate multiple accounts.

American Stock Transfer & Trust Company, LLC
Call: (866) 714-7297
Email: info@amstock.com

For Media Inquiries, Contact:

PR Hotline: (855) 887-2915
Email: PR@Carmax.com

For Customer Relations, Contact:

(800) 519-1511
Customer Relations Specialists are available to assist you Monday through Friday, 9:00 am - 8:00 pm EST. or Click Here

For Advertising and Marketing Inquiries, Contact:

marketing_carmax@carmax.com

Info Request
To request information via mail, please fill out and submit the form below:
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KMX (Common Stock)

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Contact Information

Investor Relations Department
(804) 747-0422 x 7865
investor_relations@carmax.com

Stacy Frole
Vice President, Investor Relations

Jessica Schroeder
Senior Manager, Investor Relations

Cynthia Fedderman
Executive Assistant, Investor Relations




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