Contacting the Home Office:

  • Write:
    • CarMax Home Office
      12800 Tuckahoe Creek Parkway
      Richmond, VA 23238
      Attn: Investor Relations
  • Call:
    • (804) 747-0422, ext. 4391

Contacting Our Transfer Agent:

Contact our transfer agent for questions regarding your stock certificates, including changes of address, name or ownership; lost certificates; or to consolidate multiple accounts.

American Stock Transfer & Trust Company, LLC
Call: (866) 714-7297
Email: info@amstock.com

For Media Inquiries, Contact:

PR Hotline: (855) 887-2915
Email: PR@Carmax.com

For Customer Relations, Contact:

(800) 519-1511
Customer Relations Specialists are available to assist you Monday through Friday, 9:00 am - 8:00 pm EST. or Click Here

For Advertising and Marketing Inquiries, Contact:

marketing_carmax@carmax.com

Info Request

To request information via mail, please fill out and submit the form below:

First Name*  
Last Name*  
Title
Organization
Investor Type
Address 1*  
Address 2
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State / Province*  
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Contact Information

Katharine Kenny
Vice President, Investor Relations
(804) 935.4591
katharine_kenny@carmax.com

Celeste Gunter
Manager of Investor Relations
(804) 935.4597
celeste_gunter@carmax.com

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