Management

Bill Nash , , , President and Chief Executive Officer

Mr. Nash has been president and chief executive officer of CarMax since 2016 and was elected to serve as a director of the board in 2016. He assumed the role of executive vice president, human resources and administrative services in 2012, where he oversaw human resources, information technology, procurement, loss prevention, employee health & safety and construction & facilities. In 2011, Mr. Nash was promoted to senior vice president, human resources and administrative services. Previously, he served as vice president and senior vice president of merchandising, after serving as vice president of auction services. He joined CarMax in 1997 as auction manager. Before joining CarMax, Mr. Nash, a CPA, held a variety of accounting roles at Circuit City.

Ed Hill , , , EVP, Chief Operating Officer

Mr. Hill was promoted to Executive Vice President and Chief Operating Officer in August 2018. Previously, he served as executive vice president, strategy and business transformation; senior vice president, service operations; and vice president of service operations, after joining CarMax in 1995 as director. Prior to joining CarMax, he served as vice president of advanced programs at Reveo, Inc., vice president of operations at Hypres, and as a process engineer for Motorola.

Jim Lyski , , , EVP, Chief Marketing Officer

Mr. Lyski was promoted to executive vice president of product and marketing in 2017 after serving as senior vice president and chief marketing officer beginning in 2014. Prior to joining CarMax, he served as chief marketing officer for The Scotts Miracle-Gro Company from 2011 to 2014. Previously, he held marketing leadership positions at Cigna Healthcare Inc. and FedEx Corporation.

Eric Margolin , , , EVP, General Counsel and Corporate Secretary

Mr. Margolin was promoted to executive vice president, general counsel and corporate secretary in 2016. Previously, he served as the senior vice president, general counsel and corporate secretary since joining CarMax in 2007. Prior to joining the company, he was senior vice president, general counsel, and corporate secretary for Advance Auto Parts, Inc. and he previously held the same position at Tire Kingdom, Inc. Prior to this, he served as general counsel for several apparel manufacturing, distribution, and retailing companies.

Diane Cafritz , , , SVP, Chief Human Resources Officer

Ms. Cafritz was promoted to senior vice president, chief human resources officer in 2017, leading all human resources and loss prevention functions. Previously, she served as vice president, deputy general counsel. She joined CarMax’s legal department in 2003 as assistant general counsel. During her tenure, she managed commercial and consumer litigation, was responsible for operational regulatory guidance and led CarMax’s government affairs program. Prior to joining Carmax, she was a partner at McDermott, Will & Emory.

Jon Daniels , , , SVP, CarMax Auto Finance

Mr. Daniels was promoted to senior vice president, CarMax Auto Finance in 2014. He joined CAF in 2008 as vice president, risk and analytics, and has assumed additional responsibilities as the business has grown. He had extensive credit and banking experience from HSBC and Metris prior to joining CarMax.

Enrique Mayor-Mora , , , SVP, CFO

Mr. Mayor-Mora was promoted to senior vice president and chief financial officer in October 2019. He joined CarMax in 2011 as vice president, finance before assuming the role of vice president and treasurer in 2016. Prior to joining CarMax, he served as vice president of financial planning and analysis and investor relations at Denny’s Corporation from 2005 to 2011. He also served in financial positions of increasing responsibility at Gap, Inc. from 2001 to 2005.

Shamim Mohammad , , , SVP, Chief Information and Technology Officer

Mr. Mohammad was promoted to senior vice president and chief information officer in 2014. He joined CarMax in 2012 as vice president of application development and IT planning. Prior to joining CarMax, he was vice president of IT at BJ’s Wholesale Club and previously served as senior director of IT for Blockbuster.

Darren Newberry , , , SVP, Store Operations

Mr. Newberry was promoted to senior vice president, store operations in November 2017, responsible for the field operations for the sales, service and merchandising organizations. Beginning in 2016, he served as vice president, regional sales after serving in a variety of roles, including regional vice president general manager for the Los Angeles region, regional vice president general manager for the Baltimore region, sales sustainment leader for the Los Angeles region, assistant store manager of the Duarte store and general manager-in-training in the Los Angeles region. Prior to joining CarMax, Darren served as store manager and area manager for Bed, Bath and Beyond from 1994 to 2004.

Joe Wilson , , , SVP, Store Strategy and Logistics

Mr. Wilson was promoted to senior vice president, store strategy and logistics in November 2017, responsible for leading field strategy, including our auction business, and logistics. Beginning in 2016, he served as vice president, merchandising operations after serving in a variety of roles, including vice president, auction services and merchandising development, assistant vice president, auction services and merchandising development, regional vice president of merchandising, purchasing manager and senior buyer. He joined CarMax in 1995 as a buyer-in-training in Raleigh.

Steve Allocco , , , VP, Technology

Mickael Benita , , , VP, Technology

Ron Bevers , , , VP, Cross-Functional Stores

Dan Bickett , , , VP, Store Delivery and Support Services

Greg Boucher , , , VP, Technology

Mike Callahan , , , VP and CFO, CarMax Auto Finance

Kevin Cox , , , VP, Sales

Craig Cronheim , , , VP, Human Resources and Asset Protection

Laura Donahue , , , VP, Marketing Services

Kevin Duck , , , VP and Chief Credit Officer, CAF

Bryan Ennis , , , VP, Product

Mike Farris , , , VP and COO, CarMax Auto Finance

Greg Fitzharris , , , VP, Deputy General Counsel

Stacy Frole , , , VP, Investor Relations

Corey Haire , , , VP, Sales

Cherri Heart , , , VP, Chief Information Security Officer

Jill Kelly , , , VP, Human Resources

David Lande , , , VP, Logistics

Sarah Lane , , , VP, Marketing Strategy

Jill Livesay , , , VP, Chief Accounting Officer and Controller

Ross Longood , , , VP, Deputy General Counsel

Tom Marcey , , , VP, Regional Merchandising

Andy McMonigle , , , VP, Finance and Treasurer

Douglass Moyers , , , VP, Real Estate

Lynn Mussatt , , , VP, Business Operations and Customer Service

Tyrone Payton , , , VP, Regional Service Operations

Gautam Puranik , , , VP, Strategy & Chief Data Officer

Julie Reed , , , VP, Procurement and Strategic Sourcing

Chris Sloan , , , VP, Service Operations

David Smith , , , VP, Core Pricing Systems

Mac Stuckey , , , VP, Deputy General Counsel

Tyler Tuite , , , VP, Strategy

Board of Directors

Thomas J. Folliard , , , Non-Executive Chair of the Board, CarMax, Inc. and Retired President and Chief Executive Officer of CarMax, Inc.

Mr. Folliard has been the Non-Executive Chair of the Board of CarMax since August 2016. He joined CarMax in 1993 as senior buyer and became Director of Purchasing in 1994. He was promoted to Vice President of Merchandising in 1996, Senior Vice President of Store Operations in 2000 and Executive Vice President of Store Operations in 2001. Mr. Folliard served as President and Chief Executive Officer of CarMax from 2006 to February 2016 and retired as Chief Executive Officer in August 2016. He is also a director of PulteGroup, Inc. Mr. Folliard joined the CarMax board in 2006.

Peter J. Bensen , , , Retired Chief Administrative Officer, McDonald's Corporation

Mr. Bensen retired from McDonald’s Corporation, following a 20-year career, in 2016. He served as Chief Administrative Officer of McDonald’s from 2015 to 2016. Before that he served as Corporate Executive Vice President and Chief Financial Officer of McDonald’s from 2008 to 2014, when he was promoted to Corporate Senior Executive Vice President and Chief Financial Officer, a position he held until 2015. During his tenure as Chief Administrative Officer and Chief Financial Officer, Mr. Bensen also had oversight responsibility for information technology, supply chain, and other support departments. Before joining McDonald’s in 1996, Mr. Bensen was a senior manager at Ernst & Young LLP. He is also a director of Lamb Weston Holdings, Inc. Mr. Bensen joined the CarMax board in 2018.

Ronald E. Blaylock , , , Founder and Managing Partner, GenNx360 Capital Partners

Mr. Blaylock is the founder and Managing Partner of GenNx360 Capital Partners, a private-equity buyout fund focused on industrial business-to-business companies. Prior to founding GenNx360 in 2006, Mr. Blaylock was Chief Executive Officer of Blaylock & Company, a full-service investment banking firm that he founded in 1993. Previously, Mr. Blaylock held senior management positions with PaineWebber and Citigroup. He is also a director of Pfizer Inc., W. R. Berkley Corporation, and Advantage Solutions Inc. Mr. Blaylock joined the CarMax board in 2007.

Sona Chawla , , , Chief Growth and Innovation Officer, CDW Corporation

Ms. Chawla has served as the Chief Growth and Innovation Officer at CDW Corporation, a leading technology solutions provider to business, government, education and healthcare customers, since January 2020. She is responsible for strategy, ecommerce, technology, operations, marketing, and product and partner management. Prior to joining CDW, she was President of Kohl's Corporation from May 2018 to October 2019. Ms. Chawla joined Kohl’s in November 2015, serving as Chief Operating Officer until September 2017 and as President-Elect from September 2017 to May 2018. At Kohl’s her responsibilities encompassed omnichannel operations, including stores, ecommerce, technology, logistics & supply chain, and corporate strategy. Before joining Kohl’s, Ms. Chawla served at Walgreens as its President of Digital and Chief Marketing Officer from February 2014 to November 2015 and as its President, Ecommerce from January 2011 to February 2014. Prior to joining Walgreens, Ms. Chawla was vice president of global online business at Dell, Inc. Before Dell, Ms. Chawla worked at Wells Fargo’s Internet Services Group, where she held several roles including executive vice president of online sales, service and marketing. She joined the CarMax board in 2017.

Shira Goodman , , , Advisory Director, Charlesbank Capital Partners and Retired Chief Executive Officer, Staples, Inc.

Ms. Goodman was the Chief Executive Officer of Staples, Inc. Ms. Goodman joined Staples in 1992 and held a variety of positions of increasing responsibility in general management, marketing and human resources, including serving as Executive Vice President, Marketing from 2001 to 2009, Executive Vice President, Human Resources from 2009 to 2012, Executive Vice President, Global Growth from 2012 to 2014, President, North American Commercial from 2014 to 2016, President, North American Operations from February to June 2016, Interim Chief Executive Officer from June to September 2016, and Chief Executive Officer from September 2016 to January 2018. From 1986 to 1992, Ms. Goodman worked at Bain & Company and helped develop the business plan for Staples’ initial delivery business. This business subsequently grew into a leading ecommerce site under Ms. Goodman’s leadership while at Staples. Ms. Goodman joined Charlesbank Capital Partners, a private equity firm, in 2019 as an Advisory Director. At Charlesbank, Ms. Goodman provides business development and strategic guidance to B2B and B2C companies and is responsible for leading Charlesbank’s ESG efforts across the firm and its portfolio companies. She is also a director of CBRE Group, Inc. Ms. Goodman joined the CarMax board in 2007.

Robert J. Hombach , , , Retired EVP, Chief Financial Officer and Chief Operating Officer, Baxalta

Mr. Hombach is the retired Executive Vice President, Chief Financial Officer and Chief Operations Officer of Baxalta, a biopharmaceutical company, a position he held from 2015 until the acquisition of Baxalta by Shire PLC in 2016. Baxalta was spun off from its parent, Baxter, in 2015, where Mr. Hombach served as Vice President and Chief Financial Officer from 2010 until the Baxalta spin off. Mr. Hombach began his career at Baxter, a global healthcare company, in 1989 and served in a number of roles there, including as Vice President of Finance EMEA from 2004 to 2007 and Treasurer from 2007 to 2010. He is also a director of BioMarin Pharmaceutical Inc. and Aptinyx Inc. Mr. Hombach joined the CarMax board in 2018.

David W. McCreight , , , Retired President, Urban Outfitters, Inc. and Retired Chief Executive Officer, Anthropologie Group

Mr. McCreight is the retired President of Urban Outfitters, Inc., parent of Urban Outfitters, Anthropologie Group, and Free People consumer brands whose products are distributed internationally through their digital, retail, and wholesale channels. Mr. McCreight served as President of Urban Outfitters, Inc. from 2016 to 2018 and Chief Executive Officer of Anthropologie from 2011 to 2018. During his tenure as CEO of Anthropologie, Mr. McCreight led the company’s transformation from a store-centric brand to a best-in-class omnichannel platform while enhancing its customers’ brand experience. Previously, Mr. McCreight served as President of Under Armour from 2008 until 2010; and he was President, from 2005 to 2008, and Senior Vice President, from 2003 to 2005, of Lands’ End. He is also a director of Wolverine World Wide, Inc. Mr. McCreight joined the CarMax board in 2018.

William D. Nash , , , President and Chief Executive Officer, CarMax, Inc.

Mark F. O'Neil , , , Retired Chief Operating Officer, Cox Automotive

Mr. O’Neil retired as Chief Operating Officer of Cox Automotive, a global automotive services and software company, in March 2019 after being named to the position in 2016 following Cox’s acquisition of Dealertrack Technologies, Inc., a publicly traded provider of software, marketing and ecommerce services for automotive retailers. At Cox, Mr. O’Neil led the rebuild of the Autotrader website to make it more interactive for consumers. Mr. O’Neil was CEO of Dealertrack from 2001 until the sale to Cox in 2015 and also served as President from 2001 to 2014. He was a director of Dealertrack from 2001 to 2015 and Chairman of the Board from 2005 to 2015. As CEO of Dealertrack, Mr. O’Neil led the company’s growth in becoming the leading provider of web-based software solutions and services for all major segments of the automotive retail industry, including creating the largest online auto credit application network in the U.S. and Canada. Mr. O’Neil began his career at Intel Corporation and subsequently worked for McKinsey & Co. before moving to the automotive industry in the late 1980s. His experience in the automotive industry includes serving as President of Ertley MotorWorld, a dealer group based in Pennsylvania. From this traditional retail dealer group, Mr. O’Neil went on to work on the development and rollout of CarMax, serving in various roles at CarMax from 1992 until 2000, including as Vice President from 1997 to 2000. From 2000 through 2001, Mr. O’Neil was President and COO of Greenlight.com, an online automotive sales website. He joined the CarMax board in 2019.

Pietro Satriano , , , Chief Executive Officer, US Foods Holding Corp.

Mr. Satriano has been the Chief Executive Officer and a director of US Foods Holding Corp., a publicly held foodservice distributor, since July 2015 and Chairman of the US Foods board since December 2017. Prior to that, Mr. Satriano served as Chief Merchandising Officer of US Foods from February 2011 until July 2015. Before joining US Foods, Mr. Satriano was President of LoyaltyOne Canada from 2009 to 2011 and served in a number of leadership positions at Loblaw Companies Limited, including Executive Vice President, Loblaw Brands, and Executive Vice President, Food Segment, from 2002 to 2008. Mr. Satriano began his career in strategy consulting, first in Toronto, Canada with what is now The Boston Consulting Group, and then in Milan, Italy with the Monitor Company. He joined the CarMax board in 2018.

Marcella Shinder , , , Advisory Director, Charlesbank Capital Partners and Retired Global Head of Partnerships, WeWork Companies, Inc.

Ms. Shinder served as Global Head of Partnerships at WeWork Companies, Inc. a technologically driven global provider of shared working spaces, from April 2019 to November 2019. Ms. Shinder joined WeWork in March 2018, serving as Global Head of Marketing until April 2019. At WeWork, Ms. Shinder was responsible for leading a global, integrated, omnichannel marketing agenda. Prior to WeWork, Ms. Shinder was Chief Marketing Officer at WorkMarket, a venture-backed enterprise software-as-a-service company acquired by ADP, from 2016 until 2018. Before that, Ms. Shinder was Chief Marketing Officer of Nielsen Holdings plc, a global measurement and data analytics company from 2011 to 2016 where she transformed the company’s digital properties and positioned it for success as a leader in digital measurement. Prior to joining Nielsen, Ms. Shinder held various executive roles during her 17 years with American Express, including Head of Marketing and General Manager of divisions including OPEN Small Business and Global Business Travel where her work and leadership earned numerous industry accolades for digital leadership and marketing innovation. Ms. Shinder joined Charlesbank Capital Partners, a private equity firm, in 2020 as an Advisory Director. Ms. Shinder is also a founding member of Brilliant Friends Investing, a venture capital fund for women-founded businesses. She joined the CarMax board in 2015.

Mitchell D. Steenrod , , , Lead Independent Director, CarMax, Inc. and Retired Senior Vice President and Chief Financial Officer, Pilot Travel Centers LLC

Mr. Steenrod is the retired Senior Vice President and Chief Financial Officer of Pilot Travel Centers LLC, the nation’s largest operator of travel centers and truck stops. Mr. Steenrod joined Pilot Travel Centers in 2001 as controller and treasurer. In 2004, he was promoted to Senior Vice President and Chief Financial Officer and held this position until his retirement in 2018. During his tenure as CFO, Mr. Steenrod also had oversight responsibility for the technology, business development, supply chain and legal departments. Previously, he spent 12 years with Marathon Oil Company and Marathon Ashland Petroleum LLC in a variety of positions of increasing responsibility in accounting, general management and marketing. Mr. Steenrod is also a director of Recharge Acquisition Corp. He joined the CarMax board in 2011.

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Contact Information

Investor Relations Department
(804) 747-0422 x 7865
investor_relations@carmax.com

Stacy Frole
Vice President, Investor Relations

Jessica Schroeder
Senior Manager, Investor Relations